About Us

Our mindset

Innovation is Key

INTRIX Group is driven by the value of Challenge The Norm and to be a Pioneer Leading Tech-Innovative Company.

The company holds Malaysia Book of Records as the LARGEST RENEWABLE ENERGY HOT WATER SYSTEM by offering top-to-toe service, i.e. consultation, manufacturing, delivery, testing & commissioning, as well as after-sales services. Throughout the years, we have received pleasant feedback from our clients, such as First World Hotel & Hotel Jen’s by Shangri-la.

  • Experienced & Innovative Team
  • 6-Star Customer Service
  • Latest Technology Innovations
OUR NEW DIVISION (Special Introduction)

INTRIX MediTec under Thermo Hygro Instruments

THERMO HYGRO INSTRUMENTS (THI) was established in 2004 by a group of professional engineers with more than 20 years of experience in the engineering, thermal and humidity technology industry. One of the founders is a Member of the Expert Committee, Chairman of Heating Appliances Working Group for SIRIM, and Malaysian representative in IEC Standards. Our expertise lies in supply & calibration for temperature and humidity measurement instruments used in critical areas such as hospitals and the oil & gas industry.

We have set up a new division called INTRIX MediTec during the COVID-19 pandemic. INTRIX MediTec is established to extend our offer to assemble and supply various types of medical instruments, equipment and supplies, such as FDA approved Non-contact Forehead Thermometer, Powered Air-Purifying Respirator, Face Shields, Thermal Imaging Systems, and In-door Sterilization System. These products are Certified Medical products from Germany and China and we are the Authorised Distributor.

During COVID-19 pandemic, all Intrix employees, including Thermo Integra and Intrix Renewable will be assisting in INTRIX Meditec initiatives to contribute to the nation and fight through the pandemic with the medical frontlines, patients and community.

Our History

"Improve Your Quality of Life with Our Latest Technology"

Intrix embarked its journey in The United Kingdom (UK) since 2003 to provide R&D consultancy service on heating solutions. Intrix designed, manufactured and exported its water and heating technology to leading water heater companies in UK.

Intrix Is Born

Started as a product design company, produced handwash for UK market.

Skegness Resort, UK

Multi-point Instantaneous Water Heater for the Skegness Resort, UK.

Summer Olympics

Installed 1,000 units of hand-wash machines in the Olympic London Stadium, UK. The London 2012 Olympic hold 80,000 for the Olympics and the Paralympics.

Antarctic Traverse

Hot water system at -90°C for the Antarctica Traverse by Sir Ranulph Fiennes in raising USD10M for the Seeing Is Believing blindness charity.

First World Hotel

First World Hotel – Tower 3, Genting, Malaysia. 1,286 rooms, which is 6X larger than an ordinary hotel, perched on the peak of Mount Ulu Kali at 1,800 meters high. A safe, with consistent output, failure-proof and environmentally friendly heat pump system that generates 158,225m3 of hot water supply

Largest Renewable

Winner of Malaysia Book of Records Award – The Largest Renewable Energy Hot Water System

Intrix KettleTap

Co-branding UK market – INTRIX KettleTap Exportation of REINZ Cooing Tap to UK, under co-brand – INTRIX KettleTap

Our Vision

Why Choose us

These achievements and great business collaboration became an excellent stepping-stone for Intrix to achieve another summit. As of today, Intrix has supplied cutting-edge water and heating technology to many world-class 6-Star-rated projects such as Double Tree by Hilton, Shangri’la Hotel, St. Regis Hotel, Paris

We are driven to continually challenge the norm and to be a pioneer leading Tech-Innovative company.


We are obliged to operate in an environment-friendly, socially-aware, and economical manner whilst promoting public safety.


We are a trustworthy, loyal, and respectful partner in all our affiliated parties.


We deliver unique products and excellent services, compelling values to both customers and partners, and other initiatives that impact lives within and outside the organization.


We anticipate our customers changing needs with high value and energy-efficient products.


We endeavour to create unique products and excellent services through effective teamwork to our customers.